Blog
- How to run an employee demographics survey
- The value of testing riskiest assumptions
- What product managers can do to reduce CO₂
- Prioritise the riskiest assumptions in big problem spaces
- How to launch a tech product in a large company
- Good services can support bad policies, and bad services can support good policies. It's messy
- Digital people trying to influence policy — be humble or eat humble pie
- 2020-W17 week note. First attempt at a week note
- Building trust to improve services
- Sketches for scaling digital public sector procurement
- Improving GDS support for teams with lower digital capability
Blog posts do not reflect the views of my employers.
Published elsewhere
- Government Digital Service Blog: Why we think online HTML forms are usually better than document-based forms in government (Opens in new tab)
- Government Digital Service Podcast: Collecting information from users (Opens in new tab)
- Sprint updates: Government Digital Service discovery to learn about collecting information from users (Opens in new tab)